ER Autocare Polaris

Auto Repair Shops in Columbus, Ohio

4.6 (396)

CategoryAuto Repair Shops Β· Auto air conditioning service, Auto electrical service, Brake shop, Car battery store
Address228 Park Rd, Columbus, OH 43235
StreetPark Road
AreaColumbus, Ohio
Phone(614) 721-2200
Google rating 4.6 (396)
SourceGoogle Maps and public records Β· listed Oct 17, 2026

Hours

Monday7 am–5:30 pm
Tuesday7 am–5:30 pm
Wednesday7 am–5:30 pm
Thursday7 am–5:30 pm
Friday7 am–5:30 pm
SaturdayClosed
SundayClosed

About ER Autocare Polaris

ER Auto Care in Polaris is a trusted NAPA AutoCare Center and β€œMasters of Our Craft” shop serving North Columbus. Their ASE-certified technicians provide expert repairs for domestic, Asian, and European vehicles. Customers benefit from complimentary loaner cars, shuttle service, same-day service, and convenient overnight drop-off. Every repair is backed by a NAPA nationwide warranty plus ER Auto Care’s own 3-year/36,000-mile guarantee, ensuring confidence on the road. Financing options are available to make services more accessible. Recognized as a Nextdoor Neighborhood Favorite, the shop continues to earn community trust. Open Monday to Friday, 7:00 AM to 5:30 PM. Team members include Nathan Fielder and Andre.

How ER Autocare Polaris compares with other auto repair shops in Columbus

Before you go

  • Check your vehicle for open safety recalls on NHTSA.gov; recall repairs are free at a franchised dealer.
  • Ask for a written estimate before work starts and to approve any extra repairs first.
  • Ask whether technicians are ASE-certified and what warranty covers parts and labor.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Guy Hager a month ago

My 1967 MGB GT had a noisy transmission that I took to ER for diagnosis. They recommended a replacement from Viteese engineering in England. My research showed that this was the best way to upgrade my classic so I put the plan in motion. ER held my car for the 3 weeks it took to get my new transmission. They had to pull the engine and transmission to do this and it all came back together nicely.

Jonah Varian 2 months ago

ER Autocare was fast, friendly, and did an excellent job! Their systems make it easy to see what repairs need done and give you helpful details to review without the confusing jargon that other stores present you with. They have fair prices and excellent communication.

Karen Wood 2 months ago

On July 9, my husband and I took our 2014 Ford Edge to the shop on Park Rd. I’m going to include some background in that we had our own repair shop for 16 years in Westerville, my husband is an ASE certified master tech with 35 years experience. We both do different work now and don’t have the means or desire to work on our own cars anymore. So we entrusted our car to ER AutoCare with high hopes because of the reviews we read. The Edge is a clean but very well used, very high mileage unit with an engine misfire but no codes. I’m putting that out there. I’m well aware of what we were handing over. However, the car that I dropped off was not the car that I picked up. We expected to have to repair something, we understood that. Since it wasn’t setting codes we had replaced one coil pack at home and believed all the coil packs would need to be replaced and probably valve cover gaskets. But when we received the estimate we were also told that the car had a flat right rear tire when the tech drove it in (the tires are new by the way). They then said among other things that it would need a new exhaust system. I believe the exhaust system is very old, it is a Ford, I understand that, but

Robert Ramos 2 months ago

Honestly, I can’t say enough about this facility. I’ve been trying to find a good honest place to take care of my fleet. I drove by every day and finally decided to stop and I’d wish I would’ve done it a lot sooner. Mitch was great to work with communicated well on everything which I greatly appreciate they were able to get my vehicles in and out in a timely manner with no unexpected charges. The guys in the shop were knowledgeable and able to educate me on a few things and they had amazing snacks in the waiting area appreciate you guys highly recommend.

Eric Scheller 3 months ago

I have a 1985 Toyota Supra that needed a rack and pinion replacement/rebuild. The replacement part I purchased from ebay didn't fit. Go figure. ER Autocare was able to find a rebuild kit. The first kit had a bad seal, so they found another rebuild kit. The second rebuild kit did the trick! They kept it overnight and drove the car a couple times to make sure there were no leaks. I appreciate them being patient with me as parts are difficult to come by for the old girl. I will definitely be returning for service in the future if they will have me πŸ˜…

All reviews on Google β†—

Frequently asked questions

Where is ER Autocare Polaris located?

ER Autocare Polaris is at 228 Park Rd, Columbus, OH 43235, in Columbus, Ohio. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is ER Autocare Polaris?

ER Autocare Polaris is listed as an auto repair shop and is also tagged on Google as auto air conditioning service, auto electrical service, brake shop.

What are the hours of ER Autocare Polaris?

Published hours are Monday: 7 am–5:30 pm; Tuesday: 7 am–5:30 pm; Wednesday: 7 am–5:30 pm; Thursday: 7 am–5:30 pm; Friday: 7 am–5:30 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.

Is ER Autocare Polaris open on Sunday?

No, ER Autocare Polaris is closed on Sunday.

What is the phone number of ER Autocare Polaris?

You can call ER Autocare Polaris at (614) 721-2200.

How is ER Autocare Polaris rated on Google?

ER Autocare Polaris has a Google rating of 4.6 out of 5 from 396 reviews.

Does ER Autocare Polaris have a website?

Yes, the website of ER Autocare Polaris is erautocare.com (linked on this page).

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